Kennedy's Plumbing and Heating in Hartford, CT Open now

Reviews about Kennedy's Plumbing and Heating

• ★ ☆ ☆ ☆ ☆

  April 13, 2020, by Erick Sirignano
  BEWARE - this company is rude, unprofessional, and always looking to send you a bill even for work that they do wrong on multiple occasions. You will always be threatened with a diagnostic fee ($79) for a service call, even if the problem they find was caused by their techs. They will even mandate that you pay them on the spot over the phone and then charge you a 3% service charge for using a credit card, which is illegal in the state of CT, and breaks the terms of their merchant services agreement with visa and mastercard. Marie who makes the phone calls was extremely rude (to the point of being belligerent), the techs were dirty, forgetful, and under trained, and I feel caused more problems than they fixed. In short we had an AC unit that never had a problem until the A coil started a slow leak, the A Coil was changed and the next day problems started with our compressor, one after another, and I believe that most if not all were caused by the "repair" job that Kennedy's techs did. Not to mention they were never fixed by them. We had to call in another company to fix what was broken. If I could rate them less than a zero I would. Do not say you weren't warned... Update 7/16/2012: We have received threatening voicemails from the owner Tim since I posted this review. Yet another reason not to use them!